FAQs

Here are some frequently asked questions.
If you can't find the answers you need, please contact us directly.

Frequently Asked Questions

‘How can I share the tribute page that I have created with other people?

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When you log into your tribute page, your dashboard will have share button via Facebook, Twitter, email or LinkedIn. There is also a QR code which you can download and send to friends or print on a funeral service booklet.

How long is the tribute page that I create active for?

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Your tribute page is active indefinitely. You or your loved ones can visit the page whenever you like and read through messages of love and support left by others.

How can I support a specific Lifeline centre directly?

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If you could like to support a Lifeline centre directly, please visit their website to do so. You can find a list of Lifeline centres by clicking here.

I need envelopes quicker than 3 business days, what can I do?

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Please call us on 1800 800 768 and we will endeavour to expedite delivery of the envelopes to you.

I need more than 20 envelopes, can you send me more?

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Yes, we can provide more than 20 envelopes. Please reach out to our team on 1800 800 768 or email InMemory@lifeline.org.au. Otherwise, you could create a tribute page in memory of your loved one and share a QR code or link to the page to many people at once. Our team can talk you through the best options available.

Got a Question?

If you have a question about donating in memory, creating a tribute page or ordering Honouring You envelopes, please give us a call on 1800 800 768 or email us at InMemory@lifeline.org.au

Email Us

If you need crisis support, please call us on 13 11 14. If your life is in danger, call 000.